FAQs – Mendezo Footwear

1. What types of footwear does Mendezo offer?
We currently offer premium leather shoes for men, crafted with high-quality materials and exceptional craftsmanship.

2. Do you offer international shipping?
At the moment, we only deliver within Pakistan. Stay tuned as we expand our services globally in the future.

3. What payment methods do you accept?
We accept Cash on Delivery (COD) and Bank Transfers. Credit/Debit card payments will be available soon.

4. How can I track my order?
Once your order is shipped, you'll receive a confirmation email with your tracking number and a link to track your package.

5. What is your return and exchange policy?
We offer 7 working days return and exchange on unworn products in their original condition and packaging. Visit our Return & Exchange Policy page for more details.

6. Can I cancel my order after placing it?
Orders can only be canceled within 12 hours of placement. Please contact our customer support team as soon as possible if you wish to cancel your order.

7. How can I contact customer support?
Our customer support team is available from 11 AM to 08 PM, Monday to Saturday via live chat or you can email us at caremendezo@gmail.com.

8. Are Mendezo shoes eco-friendly?
We prioritize quality craftsmanship and are working towards offering more sustainable options in our future collections.

9. How do I find my correct size?
Check our Size Guide available on each product page, or reach out to our customer support team for assistance.

10. When will you start accepting credit/debit card payments?
We are working to introduce credit/debit card payment options very soon. Stay updated by subscribing to our newsletter or following us on social media.