Privacy Policy
This Privacy Policy explains the types of personal and non-personal information that Mendezo.com ("we," "us," or "our") collects, how we use it, disclose it, and ensure its protection. By accessing or using our website, you consent to the practices outlined in this policy.
Information We Collect
a) Personal Information:
When you engage with our website, such as by creating an account, making a purchase, subscribing to our newsletter, or opting into marketing messages (via SMS/WhatsApp or email), we may collect certain personal details. These can include your name, email, shipping address, payment information, and any other data necessary to process your orders and deliver our services.
Rest assured, we will never share your saved card details with third parties. These will only be used to process your transactions through our secure payment provider’s system.
You can unsubscribe from any service or promotional communication at any time. All emails from us will contain an easy-to-use unsubscribe link, allowing you to opt-out from further communications.
b) Non-Personal Information:
We may also collect general, non-identifiable data such as your IP address, the type of device you're using, browser details, and how you interact with our website. This information is gathered using technologies like cookies and log files, which help us improve the site’s performance and functionality.
How We Use Your Information
a) Personal Information:
We use your personal data to:
- Process and complete your orders.
- Provide you with customer support and respond to inquiries.
- Enhance your experience on our website by customizing it to your preferences.
- Send you promotional content, updates, and newsletters (you can opt-out at any time).
- Conduct market research and analyze trends.
b) Non-Personal Information:
The non-personal information we collect is used primarily to improve the performance and usability of our website. This data helps us analyze how visitors use the site, enabling us to make improvements and enhance the user experience.
Sharing Your Information
a) Service Providers:
We work with trusted third-party partners to help operate our website and process your orders. These service providers may have access to your personal information but are required to keep it confidential and use it solely for the tasks we’ve engaged them for.
b) Legal Obligations:
We may disclose your personal information if required by law, in response to legal requests (such as subpoenas or court orders), or if we need to comply with government regulations.
Data Security
We employ security measures to protect your personal information from unauthorized access, alteration, or destruction. While we use industry-standard encryption and protection technologies, it’s important to understand that no method of data transmission or storage is 100% secure, and we cannot guarantee complete security.
External Links
Our website may contain links to third-party sites. While we don’t collect personal information from these third-party websites, please note that they may have their own privacy policies. We encourage you to review them before sharing any personal details.
Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time. Any changes will take effect immediately upon being posted on this page. We recommend reviewing this policy periodically to stay informed about how we manage your personal information.
If you have any questions or need further assistance, or if you wish to unsubscribe from our services, please don’t hesitate to contact us:
- Email: caremendezo@gmail.com
- Phone: +92-3322-3322-23 (Available from 11 AM to 08 PM, Monday to Saturday)